Cancun Bay All Inclusive Hotel, Cancun
About the Hotel
Cancun Bay All Inclusive Hotel is located in the Hotel Zone, offering scenic views of the Bay of Isla Mujeres. This beachfront resort provides a variety of amenities and services aimed at ensuring a relaxing stay. It features swimming pools, diverse dining options, and a dedicated staff to cater to guests' needs. The hotel's atmosphere combines comfort with a vibrant setting to create a memorable vacation experience.
Location
Situated only 2 miles from the center of Cancun, the hotel enjoys an excellent location surrounded by all-inclusive resorts and sandy beaches. The hotel provides airport shuttle services for convenient transportation. Its proximity to local attractions and vibrant nightlife makes it a suitable choice for guests seeking both relaxation and entertainment.
Rooms
The resort has 133 guest rooms, including Standard Rooms, Junior Suites, and Master Suites. Each room comes equipped with modern amenities such as air conditioning, cable TV, and private balconies or terraces with views of the lagoon, garden, or sea. The Family Junior Suite is spacious and ideal for larger groups, featuring two separate bedrooms and two bathrooms. In addition, the Family Master Suite provides three bedrooms, accommodating up to eight guests comfortably.
Eat & Drink
Cancun Bay All Inclusive Hotel hosts several on-site dining venues offering both international and local cuisine. Guests can enjoy a buffet-style breakfast, lunch, and themed dinners at El Faisán Restaurant. For sushi lovers, La Vista Sushi Zen serves a menu featuring orexquisite rolls. The hotel’s specialty restaurant, La Trattoria, boasts Italian dishes such as pizzas and grilled meats, complemented by a selection of house wines.
Leisure & Business
Leisure amenities include two swimming pools, a hot tub, and a beachfront pool area, perfect for relaxation. The resort also offers recreational options such as water sports, tennis courts, and wellness services including massages. For business purposes, the hotel features the Maya Room, which can accommodate up to 210 people for events, equipped with necessary facilities for meetings and celebrations.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Private beach
- Elevator
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Snorkeling
- Cycling
- Golf course
- Pool tables
- Table tennis
- Yoga class
- Aerobics
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Board games
- Children's play area
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Indoor swimming pool
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Karaoke
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness center
- Jacuzzi
- Back massage
- Head massage
- Full body massage
- Foot massage
- Shallow end
Room features
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Patio
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
The hotel rooms were of a higher standard than expected, with the only downside being the small water pressure in the shower. The service was amazing overall, but some reception staff could benefit from customer care training. The location, while scenic with many boats docked, may not be ideal for younger couples. The dining options were limited but suitable for Asian vegetarians. Overall, a pleasant stay with some minor room and service improvements needed.
The hotel offers a clean and comfortable stay with great views of the beach. The friendly staff went above and beyond, but the dining options were somewhat limited. A good value for money considering the quality of service and location.
The hotel provided a good stay overall. The rooms were cozy and clean, the staff was friendly and helpful, and the resort was well-maintained. However, the shower rooms could use some improvement.
I had an amazing time staying at this hotel. The proximity to the beach was fantastic, and the rooms were spacious and clean. The staff was incredibly welcoming and attentive, making my stay very enjoyable. The dining options were good for Asian vegetarian dishes, but the breakfast could have had more variety. Overall, it was a great experience with just a few minor drawbacks.
I had a wonderful stay at the hotel. The rooms were kept nice and clean every day with a 'pool' view, and the staff was friendly and helpful. The resort was very clean, but the only downside was the shower that occasionally went hot and cold. Overall, a great experience.
The hotel lobby area is urgent, like a damp basement, but my check-out was extended till 3 pm, which was great. The service was amazing, especially thanks to Freddy for the special celebrations. Location-wise, it's near the port and offers outside eating areas. The dining is nice for Asian vegetarians but a bit limited.
The hotel is conveniently close to the main pool but the rooms are small and have a damp basement smell, although I enjoyed the leisurely check-out at noon. The service was fantastic overall, especially thanks to Freddy for going above and beyond to make our celebration special. The location is near the port, but the beach space is limited, and it's quite a distance from the airport. The dining options were limited, but suitable for Asian vegetarians.
After returning from a tour yesterday, I found our room in perfect shape at the hotel. The rooms exceeded my expectations, although the only downside was the fluctuating shower temperature. The hotel was not fully booked which was a plus point.
The hotel exceeded my expectations with its high standard rooms, though the shower had temperature fluctuations. The checkout process was flexible, allowing me to extend my stay comfortably. The service, notably thanks to Freddy, made me feel like a part of the family, and the bartenders were excellent. However, there is room for improvement to reach the best service level. The location is convenient for exploring nearby attractions, but the limited beach space was a drawback. The dining options were somewhat limited, especially for vegetarians, yet the seasonal dishes were enjoyable.
I absolutely loved my stay at this hotel! The rooms were awesome, and the lobby area felt so urgent. The only downside was the shower that played a little game of hot and cold, and the water pressure trickled out. The service was top-notch; they arranged everything, from evening entertainment for Día de los Muertos to taxis to the airport. The staff was incredibly friendly, always ready to assist. The location, being right next to a boat launch and near the port, was unique and convenient for taking buses or exploring the area. The dining experience was delightful, especially for Asian vegetarian options. The hotel's facilities were fantastic, with a pool just a few steps away and organic jams available.
I had a great stay at the hotel. The rooms were surprisingly better than I expected, overlooking the large pool and bar. The only downside was the shower that had temperature fluctuations. The hotel was conveniently located close to the main pool, and I appreciated the 12 pm check-out time on the day of departure.
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